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aventab
HELP CENTER

Getting set up, one step at a time.

Getting started

  1. Create your accountSign up and verify your email, or use Google or Lovable.
  2. Name your restaurantAdd your restaurant name and time zone. This creates your location’s workspace.
  3. Activate the subscriptionThe workspace opens once the subscription is active.
  4. Add menu, tables and payment choicesSet up dishes and prices, tables and seats, tax rate and the guest payment methods you accept.
  5. Invite your teamCreate Staff or Owner invitation links in Settings and share them.

Questions and answers

17 answers shown

How do I create my restaurant?Getting started

Create an account with email and password (verify your email), Google or Lovable. Then enter your restaurant name and time zone. One account belongs to one restaurant workspace.

What counts as a location?Getting started

Each physical restaurant location is its own workspace and its own subscription, with its own menu, tables, tabs and reports.

Where do I set the tax rate and time zone?Getting started

Owners set the restaurant name, receipt details, tax rate and time zone in Settings. Reports and receipt times use that time zone.

How do I set up the menu?Service

Open Menu to add categories, dishes and prices, and mark items unavailable when they run out. During service you can also add a custom item to a single tab.

How do tabs work?Service

Open a tab with the guest’s name and, if you like, a table and note. Add items as they order; the running total updates. You can edit the guest details or cancel a tab that has no paid items.

How do tables and capacity work?Service

Add tables with seat counts in Tables. Seating checks capacity and prevents two people seating the same table at the same moment.

How do orders reach the kitchen?Service

Send a tab’s new items to the kitchen as a ticket. The Kitchen view moves each ticket from new to preparing to ready. Sending again only sends items that are new.

How do discounts, service charges and tax apply?Bills & payments

Before checkout, add a discount or service charge to the bill. Tax is calculated from your restaurant’s tax rate. All totals are worked out in exact cents.

How are guest payments recorded?Bills & payments

Guests pay your restaurant directly by cash, your card processor’s payment link, Cash App or Zelle — whichever you enable. Staff check that the payment arrived, then confirm it at checkout. Opening a payment link never marks a bill paid, and AvenTab never asks for card numbers.

Can a paid bill be changed?Bills & payments

No. Once a bill is paid, its receipt and kitchen tickets are kept exactly as they were. You can find it under Paid bills and include it in reports and CSV exports.

How do I invite staff?Team

Owners open Settings → Team, enter the person’s email and choose Staff or Owner. AvenTab creates a private link that expires after seven days. Share it yourself — no email is sent automatically. The person must sign in with that same verified email to join.

What can Staff do compared with Owners?Team

Staff run service: tabs, tables, kitchen and checkout. Owners also manage restaurant settings, the subscription and the team.

What does the AI invitation writer do?Team

It is optional. The owner types a name, job title and a few details, and AI drafts a friendly message. You can edit it before copying. The private invitation link is added on your device and is not sent to the AI.

Why does my workspace say a subscription is needed?Subscription

New restaurants start pending. The workspace opens once the $49/month subscription is active. If billing isn’t enabled yet, the subscription page says so and nothing is charged.

What happens if a subscription lapses?Subscription

If a subscription is past due, unpaid, expired or canceled, the service views close until it is active again. The owner can still open the subscription page.

What is my restaurant’s web address?Addresses

Each restaurant has a short name. The working link is aventab.com/r/your-name; it asks people to sign in and only opens for members of that restaurant.

Can I use your-name.aventab.com?Addresses

Short names are reserved for that use, but a restaurant subdomain only works after the AvenTab team connects and verifies it individually. Settings shows a live link only when it really works.

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